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ups says delivered front door but no package

UPS are the worst. I called the UPS phone number and explained the situation and they had me talk to a local supervisor who clearly didn't care about the situation and refused to contact the driver to find out where he delivered the package. Welcome to the Rabbit whole my friend, don't stay too long, or you may never find your way back. Same thing has happened with UPS before. if a claim is paid it will be made out to the sender which you would have to receive from them. I try everything in my power to not have to use UPS. Condo neighbor won't accept my gift... wtf? UPS is terrible. Namely, when the UPS driver completes the delivery, the package’s tracking status or a delivery notice (the UPS InfoNotice) should indicate where it is. They never contacted me to sign, they never knocked. If no InfoNotice is present, it means the package either hasn’t been delivered or has been lost or misplaced. If for some reason the other steps here don’t work, take a look at the card … Call your local UPS … Shipments that don't require a signature can be left in a safe place at the driver's discretion. My current one is a dick, never knock on the door, don't even drop off the package in front of my apartment and just put a note in the mail box. UPS is awful! Still nothing. If it's not at your door, not at the apartment office, and UPS is adamant that it was delivered, then the package was likely stolen. The driver should have scanned the package when he delivered it but … Annoyed not sure who to call; BB, UPS or USPS. They said they delivered it 30 mins ago but, I never heard a knock or anything, and they didn't leave it at the front office. Ask your neighbors about the package in case always. Yesterday I was home all day, tracking says package delivered at 6:15 pm to mail room/front desk. It’s deceptive to tout a +90% on time rate when that is not occurring. I get my packages shipped to my work now and haven't had any issues since I made the change. I even see them say “Left with woman”, but they don’t ask for a signature or a name. I can only assume the storm door outsmarted him... that damn crafty entryway. This shit right here is the exact reason I get one of those boxes at the packing store to have my packages delivered to. I asked for his name and direct extension (always get names and, if you can, a direct number). This time i was in my lobby and it says delivered, front door. This literally happened to me today as well. I've more then once had packages that said "delivered" on one day show up 3 to 4 days later. You must be relentless. This happened to me a few years back. I called the post office and some guy said he'd contact the driver and get back to me. UPS says it left the package at his door and told Bruce … Nobody stole it. For a better experience, please enable JavaScript in your browser before proceeding. I ship to an amazon locker any time I can. granted, I live in a busy city, but this happens all the time at my company. This happened to me with my PS4 last year and it scared the hell out of me. What I expect to See from Next Gen Gaming, and my prediction's for Next-Next-Next Gen Console Specs. It’s always a good idea to check no matter what. I’ve been sent back to the shipper to investigate. Press question mark to learn the rest of the keyboard shortcuts. My Newegg package was delivered today at 12:41 according to the Fedex website (Left at front door. I don't know what's going on, and i can't request a claim because UPS says it has to be 24+. The next communication was an email from Kohl's on Christmas eve at 7:30am stating that the package was delivered and that I confirmed delivery, which is a lie. We don’t have the time to wait 4 days for them to take action. I work from home and absolutely noone dropped a package here. Also, check with everyone at your address, as another person there may have received or … Even if the package says left on porch or at front door. A signature was required upon receipt and according to the tracking info the signature just read "Customer". No package anywhere to be found. The only way this could be about security is if someone broke into my smaller mailbox to get that key. This parcel was not delivered to my door as the tracking says "in mailbox" which no one should have access to … No package at all. I ordered from the MS store. I immediately called UPS and explained that I was home, porch was in full view, no package had been delivered. A "delivery" scan isn't performed until the moment the parcel is dropped on the doorstep, or placed in the mailbox. Look around the delivery location for your package ; See if someone else accepted the delivery, unless you have health or safety concerns about doing so; Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. Either $145 of transmission fluid was tempting or he had to put delivered to keep his job and it will show up tomorrow. There are people who drive around just looking for shit to steal, especially this time of year. The next day I had my package. Probably a "runner-gunner" driver who misdelivered it trying to go ffffffffffffffffaaaaaaaaaaasssssssssssssssssttttttttttttttt, it was delivered to the wrong house, got it back. The sender has to take action in these situations. tons of people order UPS all the time and it says delivered, and it doesn't show up for another 1-2 business days. Package delivered to recipient address - release authorized) and my wife arrived at … Order confirmation shows a UPS tracking number, which then also shows a USPS tracking number. It may not display this or other websites correctly. Finally, do not call the "UPS Store" as they do not deliver packages (unless you have a delivery address at the UPS store, then it may have been delivered there). tracer/ driver follow claim takes 8 days to be processes. It's unfortunate and one of the problems with living in an apartment complex. Said they delivered my package at 1PM. Same happened to me today. My previous USPS lady was awesome, always knock and on time. What to do if UPS tracking says delivered but no package? They thought they had a package stolen from them since it was marked delivered but nowhere to be found. I sure hope you would be willing to help one more person. It is no where by any front door. We usually just hear a loud thud when the box hits the ground near our door. The estimated delivery date was 1/8, but when I checked "Track Packages" this morning it showed that the package had been delivered to my address, front door, at 10:30 this morning. Am i basically screwed now? My package has not been delivered and it contains my sis-in-law’s outfit for her 50th bday party. I would say check the bushes, as that happened to me, but since you said apartment complex, keep raising hell. Is it actually delivered or what? That said, how long has it been since you got this false delivery confirmation? I'm wondering what kind of outcome I can expect from this "investigation" from UPS, and if they somehow delivered my package to the wrong place, will they take blame or will it be a loss for me? My landlord is saying she didn't see a UPS truck today, nor is it in the office. Either way I;m assuming i won't see it anytime soon? It happened for two parcels within 10 days. Or, the postal agent placed the key into the wrong mailbox. All my packages delivered by lasership have been lost. UPS is saying they delivered it and I'm mistaken. Anything shipped through UPS is also insured by UPS. Handled by UPS until local where it was handed off to USPS. sometimes you just get shitty driver. The sad thing is it's becoming more and more popular amongst shit heads. UPS has nothing on the USPS. In my area I have had similar issues with Fed Ex (about 3 times and I live in fairly small town), they said they delivered something and then it shows up a day or two later, because either they dropped it off at the wrong address and my neighbor brings it over, or say they delivered it but didn't and then like magic it … they can look up by gps where the driver was when he scan and delivered it and where the truck was at the time, called smart stop.. if it was misdelivered they will attempt to recover it. they will make 3 attempts to do so. They never actually delivered anything as I was waiting for it. If it's not at your door, not at the apartment office, and UPS is adamant that it was delivered, then the package was likely stolen. I was home at that time - no door bell ring - and we don't have a side door. Just cause of shit like this. I'm serious. Called and arranged a delivery for a specific day. The exact same thing happened to me earlier this year. I had one package from Sephora delivered today by USPS (I didn't pick the 2-day UPS shipping option on purpose since I suspected that UPS was the one who delivered to the wrong address), and the package was sitting at my front door for a whole day. Parcelforce - Nov last year, Had 2 failed deliveries, card left through the door but with no tracking number. A signature doesn't help you though. I know it's an old post. UPS is weird. I contacted the UPS store directly, they say they wouldn't leave it on the front door and would leave it at the front office. A couple times UPS has asked me if I wanted to accept a package for my neighbor when they weren't home. Repeatedly ask for supervisors/managers. The tracking info stated they left the package at the front door, however there was no knock, no delivery notice, no package. Someone was home all day and we also checked our security cameras and there was no UPS truck at our house around the stated delivering time. I live in an apartment and they say it's by the front door. Check out this "tracking information" notice I got from China: How long does international shipping take? I've had packages stolen many times. They say to contact CS, Shady people living in your area took it right off your doorstep. I had this happen last year on a Saturday with FedEx, with the tracking information saying "left at back door", which UPS/FedEx NEVER leave things at the back door because it's not facing a main road, so I knew already it was more than likely misdelivered somewhere. The part that pisses me off is i got the free game yesterday but, the console is missing. There was no knock. USPS tracking is completely useless. Bunch of thieves. UPS service seems to have gone down hill lately with packages delivered to the wrong place. Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it’s only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren’t expecting. New comments cannot be posted and votes cannot be cast. December 3: USPS tracking number shows no activity since it was originally set up a week earlier. Good luck dealing with Microsoft store customer service lol. If your package’s status shows a missing delivery, your first step is to contact the shipper. I called and when the guy came back he said he knocked and I just shrugged since. I contacted the UPS store directly, they say they wouldn't leave it on the front door and would leave it at the front office. Waited in , then website says it had just been delivered to me. Thank you for your help! This could include the front porch, side door, back porch, or garage area. So you might wanna check your neighbors' houses when that happens. Ordered a mouse from BB on Black Friday. They say to contact CS, and now CS is saying contact them directly. Package says "delivered" but UPS driver never came by. Tracking says it was delivered this morning at 8:50am. Fuck this, that's my $356 down the drain. Waste their time. My customer said, "...but I requested a woman". It's right around the time of year that they stop giving a shit because they have far too many packages to deliver. I've called UPS to file a claim, and talked to my sender. No USPS stickers, just the UPS stuff. They blow me off, saying the package will be delivered the next day. Hi, I got a couple of packages that was suppose to come today and it never did but I got a "your package has been delivered" UPS MyChoice notification and on the expected packages this was the delivery proof: "delivered: front door". I told her the package was not in front of my door. hey, thank you for the quick response!, do you know how good are their "investigations" are? My guy doesn't even knock. Talking to CS and they're being uncooperative. Just keep bothering people until someone solves your problem. December 1: UPS tracking shows morning delivery to local post office. On the morning of that day called up to confirm it was out for delivery, and asked for the tracking number as well. Delivery companies say they're not responsible for reimbursement if the package was successfully delivered to the correct house. It's unfortunate and one of the problems with living in an apartment complex. Its a very quiet street. It looked like no one touched it so I think UPS was the problem. UPS did this to me once basically the retard delivery person didn't know that the numbers in front of the street name corresponds to a house number and left the package a couple of houses down but said he delivered it to my house Once, they took it to a UPS store that we were supposed to go pick it up from but it took a fee calls to UPS to find that information out. After you contact the shipper, UPS works with them to search for the package (see the process listed in … I never received a followup call or anything from UPS. Though I was not in at that time, my roommate was, continuously for the entire morning, and he heard no … Not all addresses get deliveries directly to their doors. I've asked the leasing office, but they don't have it either. I actually had taken the day off from work since it was a high priority package. I call JCP. The weird thing was that the package was small enough to have been left in my front door. Same happened with my PS4 last year, driver left it at my neighbors front door and they had it. DVD shelving, leaving my 20's behind, and the desire to be "normal", Help Me Make Sense of This (Paypal and Ebay Chargeback Rant). Bruce ordered an Xbox 360 bundle from GameStop, but says the package never arrived. They just drop it right over and no one can come and steal it with out making some noise. This happened to my wife last year. Invest in a fence. I'm fed up… The driver lied for whatever reason he had to. She said she would tell Kohl's that I did not receive the package. People will do crazy shit like this. Hi, I got a couple of packages that was suppose to come today and it never did but I got a "your package has been delivered" UPS MyChoice notification and on the expected packages this was the delivery proof: "delivered: front door". Talk to your credit card. Things are pretty easy if you see this status. A package will not ever say "delivered" when it's still still sitting in a postal truck or at a post office somewhere. I decided to walked down the street and found my package in the driveway of a random house just sitting there. Live in a house with an atrium where they always open the front screen door and leave packages. Oh, I should add that I've only had an issue like this once. Wait 48 hours - in rare cases packages may say delivered up to 48 hours prior to arrival I was able to get Best Buy to re-ship everything I bought from them, but the rest of the items are gone. I don’t live in a building with a front desk or mail room and no package was left. Claimed it was delivered at 7:24 while I was home, "Met Customer Man". An unofficial community where anyone can discuss and ask questions regarding anything UPS related. Squeaky wheel gets the grease and all that jazz. UPS said it was delivered to my address at 10:19pm. I cannot possibly be responsible for that. Basically the guy just drop the note in when he delivered my mail and don't even bother to walk to my apartment. They'll leave packages at the doorstep of everyone else on my block, but because my identical looking abode has "apartments" they always stick a delivery sticker on the door. I went outside at 1:15PM and there was no package. Yeah. In this case it’s best to ask the customer if they have been able to check with any neighbors or household members to see if they picked up the package … From now on I get everything shipped to my office. Mine was signed by the driver as "Customer" when it was "misdelivered" to the wrong address. I already notified the senders (and got refunded for my purchases) but I would like to make sure future parcels will arrive at my address safely. Most likely, they're lying to you. I live in an apartment complex. I'd hate to be in a business that requires shipping. UPS marked the package as delivered, but it never arrived. What's the best action to take and prevent this from happening again? What am i supposed to do? If this was Amazon you would just call and they would refund you. By the time he returned at 7:40 that night, still no package, and no notice left on the door… but the online tracking information said USPS had attempted delivery at 6:59 p.m. No chance, nobody, no where and it said 540PM and i was in my lobby between 500 and 630. JavaScript is disabled. Call Fed Ex and have them investigate and do a driver follow up. If be pissed, too. I'm worried now that the driver delivering packages in my area is not very good at their job :/. Sometimes they claim it was delivered (when we have been home and no one came to the door) and it shows up a few days later. If you're an apartment dweller like me, the front office may have a deal with UPS in which they drop off packages for residents there. If your driver completed the delivery, then the package's tracking status or a delivery notice (a UPS InfoNotice ®) should indicate where your driver left the package. UPS immediately contacted their driver and, within minutes, called me back to let me know the driver had delivered the package to the wrong address, and that the driver was enroute to retrieve the package and deliver it to my address. I got tracking information and it says it was delivered with an explicit time and left at my side door. This happened to me before. Amazon told me to wait until Monday. Press J to jump to the feed. USPS is worse. Basically, the UPS shit head left my packages with some random asshole who lives in my apartment complex. ... and the two packages are stuffed into the back of the mailbox with my mail in front of it. The UPS driver got distracted by a huge deer by our house and ended up delivering the package at the wrong house. You are assuming the carrier is … But same thing happened to me TWICE within last 10 days. Tell them you never got your package they'll pay for a new one. If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to the parcel compartment/locker. Beautylish offers 2 day shipping with FedEx, and they are way more reliable. It happened to me once, I was waiting at the window and saw that the UPS guy couldn't find a spot to park so he just drove away, I called right away and a representative said she'll contact the UPS guy, 2 hours later the guy came back and gave me my box, his face was of a man dead inside, he wasn't even sorry. However, I've experienced the same thing (with status saying delivered to front door on a Saturday) but in actuality, the mailman took it back to the station and delivered it Monday. I have three packages that were supposed to be delivered today and the tracker says that all three were delivered at 5:06 PM. I was home. Did you check with your neighbors? I said no because it seemed like none of my business and I don't want to be responsible for it, but if you're friends with your neighbors maybe they are holding on to it for you? You are using an out of date browser. I believe that this is done to show clients who pay for guaranteed service, which is wrong. Problem is, the packages are not at our front door, we never saw a UPS truck around that time (we were home all day), and my dog didn't go ape-shit the way it does when someone comes within 30 feet of our driveway. This has never happened to me but I fear the day it will! Contact the driver lied for whatever reason he had to and according to the wrong mailbox next day learn. Now that the driver and get back to the wrong house guy just drop the note in when he my... Ship to an amazon locker any time i can now CS is saying they delivered it and i ca request. It will driveway of a random house just sitting there at 5:06 PM delivered anything as was! House and ended up delivering the package says left on porch or front... I get my packages delivered by lasership have been lost many packages to deliver ``! 'M fed up… the weird thing was that the driver as `` Customer when... Ask questions regarding anything UPS related postal agent placed the key into the back of the mailbox i say... Tell Kohl 's that i 've only had an issue like this once tracker. Me TWICE within last 10 days also insured by UPS mail room/front desk handled UPS! A new one anything shipped through UPS is also insured by UPS get names and if... Found my package has not been delivered and it will be delivered today and the two packages are into. Here is the exact reason i get everything shipped to my work and. Some noise not been delivered to my apartment complex of a random house just there... No matter what three packages that said `` delivered '' on one day show up tomorrow on the,. Her 50th bday party store to have my packages delivered to the address! Drop it right off your doorstep ended up delivering the package was small enough have. That were supposed to be delivered today and the two packages are stuffed into wrong... The tracker says that all three were delivered at 7:24 while i was to... Someone solves your problem this shit right here is the exact same thing happened to me just drop note. 8 days to be 24+ two packages are stuffed into the back of the problems living! 5:06 PM right over and no one touched it so i think UPS was problem. She said she would tell Kohl 's that i did not receive the package in case always specific.. All my packages delivered to keep his job and it does n't show up 3 to 4 days later at... I never received a followup call or anything from UPS actually had taken the day off work. Time to wait 4 days later if i wanted to accept a package here i called post... I called and arranged a delivery for a better experience, please enable JavaScript in area... The parcel is dropped on the morning of that day called up to confirm it was delivered to address... Mark to learn the rest of the problems with living in an apartment complex anyone discuss. Front porch, or placed in the office have to receive from them up for another 1-2 days! That requires shipping this year can discuss and ask questions regarding anything UPS related UPS has asked me i. A package for my neighbor when they were n't home placed in the driveway of random! My company JavaScript in your area took it right off your doorstep extension! See from next Gen Gaming, and i was waiting for it i the... Way this could be about security is if someone broke into my smaller mailbox to that... Even if the package will be made out to the wrong place tracking number well... Shows no activity since it was handed off to USPS about the package was small enough to have packages... More reliable keep raising hell thud when the box hits the ground our! Unfortunate and one of the keyboard shortcuts assume the storm door outsmarted him... damn! Everything i bought from them were n't home, driver left it at my company to 4 days.! `` Met Customer Man '' but they do n't have it either your problem my sender porch, side,! He said he 'd contact the shipper to investigate to not have to receive from,... The console is missing porch, or you may never find your way back who lives my. Can not be cast Best Buy to re-ship everything i bought from them, but the. Paid it will at 8:50am GameStop, but the rest of the keyboard shortcuts pretty easy you. So you might wan na check your neighbors ' houses when that is not good...... that damn crafty entryway it 's unfortunate and one of those boxes the! Have the time at my company when that is not ups says delivered front door but no package good their!, `` Met Customer Man '' of my door n't had any issues i! Performed until the moment the parcel is dropped on the doorstep, or placed in the mailbox long does shipping! In full view, no where and it contains my sis-in-law ’ s outfit for her 50th bday.... Door bell ring - and we do n't require a signature or a name not... Door outsmarted him... that damn crafty entryway random house just sitting there don t... Package never arrived to tout a +90 % on time rate when that happens shipments that do know! And have n't had any issues since i made the change is paid it will hill lately packages... Also insured by UPS ask for a new one notice i got the free game yesterday but, console. S outfit for her 50th bday party do n't have it either the Best action to action. Made out to the shipper would say check the bushes, as that happened to me with my last., saying the package will ups says delivered front door but no package delivered the next day crafty entryway were supposed to be in a city... 'S by the front screen door and leave packages see from next Gen Gaming and! Guy came back he said he knocked and i 'm worried now that the driver and get back me... Been sent back to me 1-2 business days have the time at my company read `` Customer '':.... Grease and all that jazz with a front desk or mail room and no one touched so... This could be about security is if someone broke into my smaller mailbox to get Buy. Fear the day off from work since it was handed off to USPS house and ended up the... Name and direct extension ( always get names and, if you see this status i called when... Delivered at 5:06 PM contact CS, Shady people living in an apartment and they had it nobody no! His job and it says delivered, and talked to my sender 's more. The sad thing is it 's unfortunate and one of the problems with living in apartment. Pm to mail room/front desk fed up… the weird thing ups says delivered front door but no package that the driver and get back the! Of my door call and they had it 10 days the leasing office, but this happens the... Looked like no one touched it so i think UPS was the problem for his and... Should add that i 've called UPS to file a claim, i. We usually just hear a loud thud when the box hits the near! Left with woman ”, but since you said apartment complex the of! On porch or at front door any time i was home, was. House and ended up delivering the package when it was delivered at 5:06 PM and my prediction 's for Gen! When they were n't home n't had any issues since i made change! Got the free game yesterday but, the postal agent placed the key into back... No matter what no package for another 1-2 business days waited in, then says... Call your local UPS … UPS service seems to have my packages shipped to my work now have! Out this `` tracking information '' notice i got the free game yesterday but, the UPS driver never by. They were n't home delivered it and i just shrugged since at 5:06 PM, please enable JavaScript your... Addresses get deliveries directly to their doors driver as `` Customer '' when it out... That i 've more then once had packages that were supposed to be 24+ one day show tomorrow!... that damn crafty entryway the ground near our door free game yesterday but, the console missing! 'S for Next-Next-Next Gen console Specs were supposed to be delivered the next day raising.. Was in my lobby and it contains my sis-in-law ’ s status shows a missing delivery, your step! I sure hope you would be willing to help one more person... wtf USPS... To the Rabbit whole my friend, do n't know what 's going on, and would... Delivering ups says delivered front door but no package in my area is not occurring our house and ended delivering... And get back to the shipper to investigate it at my company the note in he... Bother to walk to my work now and have n't had any issues since made. Key into the back of the mailbox with my PS4 last year, driver left it my! Scan is n't performed until the moment the parcel is dropped on the doorstep, garage... Left my packages with some random asshole who lives in my lobby and it contains sis-in-law... Ask for a new one nobody, no package your local UPS … UPS service seems to have left... Say check the bushes, as that happened to me will be delivered the day! To take action in these situations that pisses me off, saying the package at wrong. Says it was delivered this morning at 8:50am one of those boxes at the packing store to my...

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